Homecare Scheduler / Case Manager
4.
1 Torrance, CA Torrance, CA Full-time Full-time $23 - $28 an hour $23 - $28 an hour 12 days ago 12 days ago 12 days ago Applicant skills for success:
Mature, committed, able to multi-task effectively, probe to understand client needs and pair them with caregiver skills, desired work schedule, preferences, etc.
Enjoy making successful connections over the phone, can easily build trust, with caregivers and clients.
We hire individuals that are looking for a place to call home, will commit a minimum of 2 years, looking for growth potential, and are driven to create solutions.
If you want to grow with AMADA, we will develop a career path for you.
Job
Responsibilities:
Schedule shifts by matching caregiver qualifications and availability to clients' needs Communicate new assignments and/or schedule changes to caregivers and clients Build relationships with new and existing clients/staff Deliver high quality customer service Identify and address scheduling issues for clients & caregivers (i.
e.
call offs, no shows etc.
) Report who is the best candidate for Caregiver of the Month Work under time pressure and manage multiple demands simultaneously Complete 24/7 with clients and caregivers and add 30 day follow up to calendar Provide Customer service /communication to clients & caregivers Client visits may be required to properly assess clients when care plans need to be updated Proper documentation (i.
e.
Incident report, caregiver and client issues) Share in the On-Call weekend / after hours phone Best practice to have shifts fill at least 2 weeks out Update KPI tracking weekly Attend Weekly Staff meeting and orientations Additional
Benefits:
Bonus, Bonus, Bonus Qualities of an effective Scheduler / Care Manager Flexibility and good time management skills 2 years' experience as Customer Care Associate/Scheduler within a healthcare office or office setting.
Prior caregiving/healthcare experience a plus Excellent organization, planning, project management and computer skills.
Diplomatic, professional, empathetic, and organized.
Job Type:
Full-time Pay:
$23.
00 - $28.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Free parking Health insurance Opportunities for advancement Paid sick time Paid time off Referral program Medical specialties:
Home Health Schedule:
Monday to Friday On call
Experience:
Project scheduling:
3 years (Preferred) Customer service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Torrance, CA Torrance, CA Full-time Full-time $23 - $28 an hour $23 - $28 an hour 12 days ago 12 days ago 12 days ago Applicant skills for success:
Mature, committed, able to multi-task effectively, probe to understand client needs and pair them with caregiver skills, desired work schedule, preferences, etc.
Enjoy making successful connections over the phone, can easily build trust, with caregivers and clients.
We hire individuals that are looking for a place to call home, will commit a minimum of 2 years, looking for growth potential, and are driven to create solutions.
If you want to grow with AMADA, we will develop a career path for you.
Job
Responsibilities:
Schedule shifts by matching caregiver qualifications and availability to clients' needs Communicate new assignments and/or schedule changes to caregivers and clients Build relationships with new and existing clients/staff Deliver high quality customer service Identify and address scheduling issues for clients & caregivers (i.
e.
call offs, no shows etc.
) Report who is the best candidate for Caregiver of the Month Work under time pressure and manage multiple demands simultaneously Complete 24/7 with clients and caregivers and add 30 day follow up to calendar Provide Customer service /communication to clients & caregivers Client visits may be required to properly assess clients when care plans need to be updated Proper documentation (i.
e.
Incident report, caregiver and client issues) Share in the On-Call weekend / after hours phone Best practice to have shifts fill at least 2 weeks out Update KPI tracking weekly Attend Weekly Staff meeting and orientations Additional
Benefits:
Bonus, Bonus, Bonus Qualities of an effective Scheduler / Care Manager Flexibility and good time management skills 2 years' experience as Customer Care Associate/Scheduler within a healthcare office or office setting.
Prior caregiving/healthcare experience a plus Excellent organization, planning, project management and computer skills.
Diplomatic, professional, empathetic, and organized.
Job Type:
Full-time Pay:
$23.
00 - $28.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Free parking Health insurance Opportunities for advancement Paid sick time Paid time off Referral program Medical specialties:
Home Health Schedule:
Monday to Friday On call
Experience:
Project scheduling:
3 years (Preferred) Customer service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
